Several months ago, the long-awaited update to the Housing and Urban Development Guidelines relating to reasonable accommodations for service and support animals under the Fair Housing Act was finally released (FHEO Notice: 2020-01). The revised guidelines had been greatly anticipated by landlords, apartment owners and condo/homeowner’s associations with no pet policies in the hopes that the Department of Housing and Urban Development would crack down on (i) the perceived falsification of applications for a reasonable accommodation for support animals by nondisabled persons using the request to place a pet in a non-pet residential unit based upon Internet acquired letters of disability and the need for a support animal; (ii) limiting the number of support animals to one per household; and (iii) addressing exotic or farm animals as support animals.
Unfortunately, while HUD discussed the issue of internet-based
certificates, registrations and licensing documents for assistance animals, HUD
did not make this type documentation invalid as part of an accommodation request.
Instead HUD stated that “…many
legitimate, licensed health care professionals deliver services remotely,
including over the internet.” Therefore, under said guidelines, if an
accommodation is requested based on an Internet diagnosis, it appears that the
accommodation must still be granted if the health care professional confirms, in
writing, a person’s disability and need for a support animal when the provider
has personal knowledge of the individual.
HUD also addressed the issue of multiple support animals and
confirmed that there must be separate disabilities addressed by each of the
support animals in order to receive a reasonable accommodation. Finally, regard
to requests for a reasonable accommodation for non-household pets, defined by
HUD as “unique animals,” HUD has stated that requests a “substantial burden of
demonstrating a disability-related therapeutic need for the specific animal or
the specific type of animal.”
The disappointment over the new HUD guidelines was
short-lived as the Florida legislature stepped in and addressed the issue of
Internet certificates in connection with requests for s reasonable
accommodation for support animals. The new act, effective July 1, 2020 under
Section 760.27 Florida Statutes, acts to block requests based solely on medical
diagnosis prescribing a support animal over the Internet, a common method used
to obtain a reasonable accommodation by many tenants and owners of dogs and
cats seeking to rent or buy a in a no pet property.
Specifically, the new legislation states that if a person’s
disability is not readily apparent (usually some form of recognized psychiatric
or mental disability, such as anxiety, post-traumatic stress disorder (ptsd),
depression, etc.) then a request is contingent upon the delivery of appropriate
healthcare information diagnosing the disability and its impact on a major life
activity. Previously, under the HUD
guidelines, a letter obtained from a licensed practitioner over the Internet
was sufficient to support a claim for a disability that warranted a reasonable
accommodation (pet owners would simply pay a fee, answer a few questions online,
and out popped a certificate prescribing a support animal for the owners
disability). The new legislation goes further, and requires that any
Internet-based diagnosis be conditioned on at least one in person treatment
as follows:
Information from a health care
practitioner, as defined in s. 456.001; a telehealth provider, as defined in s.
456.47; or any other similarly licensed or certified practitioner or provider
in good standing with his or her profession's regulatory body in another state
but only if such out-of-state practitioner has provided in-person care or
services to the tenant on at least one occasion. Such information is reliable
if the practitioner or provider has personal knowledge of the person's
disability and is acting within the scope of his or her practice to provide the
supporting information.
With this new statutory restriction, the number of
anticipated requests for a reasonable accommodation will be substantially
reduced. This assumption is based on the fact that many requests for a
reasonable accommodation do not rise to the legal threshold of a diagnosable
condition that interferes with a major
life activity. Pet owners who previously
relied on Internet certificates from so-called reasonable accommodation mills
will now either have to obtain healthcare information from a local practitioner
after an in person diagnosis, at a considerably higher cost, or give up their
request for reasonable accommodation.
This article is adapted with permission from a chapter Michael J Posner, Esq., wrote for the new Florida Real Property Law (Bluebook), published by Lexis (part of the new Florida Colorbook series for attorneys). Michael specializes in real estate law and can help all parties with support animal issues. Michael can be reached at 561.594.1452 or by e-mail at mjposner@warddamon.com.